Posted: 02 January 2006 at 3:45pm | IP Logged

KC_Jen,

We've discovered that some WMA files will not play in the zMate MP3 player and are not detected as playable files.  If such files are the only files on the Flash card, the zMate MP3 player will flash the red and green lights to indicate that it could not find any compatible audio files.  We are still trying to determine if the files have some kind of damage or have advanced features that are not compatible with the zMate MP3 player's simple software.  We have found a free utility that seems to make such files playable in the zMate MP3 player.  Whether the utility repairs damage or removes imcompatible features has not yet been determined.

The software is called AspCut and can be found at Radio Active Pages.  We recommend you try version 3.92.07 first.  If that won't run, try 3.92.09.  It is a command line utility and we have tested only the most basic command:  asfcut -i <source file path and name> -o <destination file path and name.bsr.wma>

Make sure you put something like ".bsr.wma" in the destination file name so that the original file isn't overwritten.  Or make a backup of any files on which you plan to use AsfCut.

AsfBin from the same web site does the same stuff as AsfCut, but in a different way that does NOT result in a subsequently compatible file.

Posted: 03 January 2006 at 12:18pm | IP Logged

Wes wrote: I have loaded two Mp3 files on the zmate.  I can read and play them through the computer, but they won't play on the zmate????

Wes,

Please register so that we can notify you of any changes we might discover regarding this problem.

You specified "two" MP3 files.  Does that mean you have other MP3 files that DO work?

Posted: 09 January 2006 at 11:41am | IP Logged

KWilson wrote: Hello, my name is Kourtney and I am have the same problem as Wes is.  My files will play through the computer however none of the files will play when I activate the MP3 Player.  I have downloaded 23 songs on the player and none of them will playback with out the computer.  Is it something I am doing wrong or should I get another MP3 player?  The place download is under WMA.  Hopefully you can give me some answers.

Can you place a single MP3 file (not a WMA file) in the root folder and see if the MP3 file will play?  Have no other files of any kind on the SD card.  The player should create the VOICE folder and the hidden MP3SYS.INI file if you delete them or reformat the card.

Where did you get the WMA files that will not play?  Perhaps they have the special features that make them incompatible with our player.  Could you send one of those files to [techsupport_at_dane-memory.com]?  (Preferably the smallest one to keep the email small)

Posted: 12 January 2006 at 10:21am | IP Logged

Do not worry about the WMA file I deleted all the files that are WMA and put them under mp3s.  I got it to work but I have another problem.  How come I can not transfer some CDs to the player.

Posted: 12 January 2006 at 11:36am | IP Logged

KWilson wrote: Do not worry about the WMA file I deleted all the files that are WMA and put them under mp3s.  I got it to work ...

I'm glad to hear that something is working.   Can I ask you to describe how you resolved the issue.  Your insight may help other users.

Posted: 24 July 2010 at 1:00am | IP Logged

but what about the mp3sys.ini file is thie the default file which is already installed while manufaturing the player or its a virus which should be deleted instantly after finding it